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Privacy Policy

Effective 25 August 2026. Questions? Email info@awaywegoagainvacation.com.

Away We Go Again Vacation Effective Date: August 25, 2026

Away We Go Again Vacation (“AWGAV,” “we,” “us,” or “our”) provides personalized travel planning and coordination services and operates an online shop selling merchandise (including handbags, purses, and other accessories) at awaywegoagainvacation.com (the “Site”). This Privacy Policy explains what personal information we collect, how we use and share it, and the choices and rights available to you when you visit the Site, work with us on a trip, or purchase from our shop.

By using the Site, submitting an inquiry, booking travel planning services, or placing an order through our shop, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Site or our services.

1. Information We Collect

Information you give us directly, such as when you fill out a trip inquiry form, book a consultation, place a shop order, subscribe to updates, or contact us:

  • Name, email address, phone number, and mailing/billing address
  • Travel preferences, destinations of interest, trip dates, budget, group size, and special occasions
  • Traveler details needed to plan or book a trip, such as names as they appear on identification, dates of birth, passport or visa information, dietary needs, accessibility requirements, or health/mobility information you choose to share with us
  • Shop order details, including the items purchased, shipping address, and order history
  • Payment information submitted through our payment processor(s) (currently PayPal, and any additional processors we may add, such as Stripe) — we do not store full credit card or bank account numbers on our own servers
  • Any messages, reviews, or other content you send us

Information collected automatically when you visit the Site:

  • IP address, browser type, device information, and general location (city/region level)
  • Pages viewed, links clicked, referring website, and time spent on the Site
  • Cookies and similar tracking technologies (see Section 3 below)

Information from third parties, such as:

  • Payment processors (e.g., PayPal, Stripe), who confirm that a payment was completed
  • Airlines, hotels, cruise lines, tour operators, and other travel suppliers we work with on your behalf, who may share booking confirmations or itinerary updates with us
  • Analytics and marketing platforms (e.g., website analytics, email service providers)

2. How We Use Your Information

We use the information we collect to:

  • Plan, quote, book, and manage your travel arrangements, and communicate with you about your itinerary
  • Process, fulfill, and ship your shop orders, and handle returns or exchanges
  • Process payments and prevent fraud
  • Respond to inquiries, provide customer support, and send service-related communications (booking confirmations, order updates, shipping notices)
  • Send marketing communications about new trips, promotions, or products, where you have opted in or as otherwise permitted by law (you may opt out at any time — see Section 6)
  • Improve the Site, our services, and our product offerings
  • Comply with legal obligations, enforce our Terms and Conditions, and protect the rights, safety, and property of AWGAV, our customers, and others

3. Cookies and Tracking Technologies

The Site uses cookies and similar technologies to keep the shop cart and checkout functioning, remember your preferences, analyze site traffic, and measure the performance of our marketing. This may include analytics tools that aggregate your activity with other visitors’ data.

You can control cookies through your browser settings, including blocking or deleting them. Blocking certain cookies may affect the functionality of the shop (for example, your cart may not be saved) or parts of the trip inquiry process.

4. How We Share Your Information

We do not sell your personal information. We share information only as needed to operate our business:

  • Travel suppliers (airlines, hotels, resorts, cruise lines, tour operators, ground transportation, travel insurance providers) — to book and manage your trip on your behalf
  • Payment processors (currently PayPal, and other processors we may add, such as Stripe) — to process shop and service payments securely
  • E-commerce and hosting platform providers (currently WooCommerce and our website host) — to operate the Site and shop
  • Shipping carriers — to deliver shop orders to you
  • Email/marketing service providers — to send booking confirmations, order updates, and (where you've opted in) marketing communications
  • Professional advisors and service providers (e.g., accountants, IT support) who need information to support our operations, under confidentiality obligations
  • Legal and safety purposes — if required by law, subpoena, or legal process, or to protect the rights, property, or safety of AWGAV, our customers, or others
  • Business transfers — if AWGAV is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

5. Shop Orders

When you place an order in our shop, we collect the information necessary to process and ship your order (name, shipping address, billing address, email, phone, and payment confirmation from our payment processor). Order and shipping information may be shared with shipping carriers and our payment processor solely to fulfill your order. We retain order records as needed for accounting, tax, warranty, and customer service purposes.

6. Travel Planning Services

When you work with us to plan a trip, we collect the details necessary to build, quote, and book your itinerary. Sensitive details you provide (such as passport numbers, dietary restrictions, or accessibility needs) are shared with travel suppliers only to the extent necessary to complete your bookings, and are not used for any other purpose without your consent. We recommend avoiding sending highly sensitive documents (such as full passport scans) over unsecured channels; we will let you know the most secure way to share this information when it’s needed for a booking.

7. Your Choices and Rights

  • Marketing opt-out: You can unsubscribe from marketing emails at any time using the unsubscribe link in any email, or by contacting us directly.
  • Access, correction, and deletion: You may request a copy of the personal information we hold about you, ask us to correct inaccurate information, or request that we delete it, subject to our need to retain certain records (e.g., completed bookings, order history, or information required for legal, accounting, or tax purposes).
  • California residents (CCPA/CPRA): If you are a California resident, you have the right to know what personal information we collect, request deletion, correct inaccurate information, and opt out of the sale or sharing of personal information. We do not sell your personal information. You will not be discriminated against for exercising these rights.
  • Texas and other state residents: Depending on your state of residence, you may have similar rights to access, correct, or delete your personal information under applicable state privacy laws.

To exercise any of these rights, contact us using the information in Section 12 below. We may need to verify your identity before completing certain requests.

8. Data Retention

We retain personal information for as long as necessary to provide our services, fulfill orders, comply with legal, tax, and accounting obligations, resolve disputes, and enforce our agreements. When information is no longer needed for these purposes, we take reasonable steps to delete or anonymize it.

9. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information, including relying on established, PCI-compliant payment processors so that we never directly handle or store full payment card details. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our Site and services are not directed to children under 16, and we do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us so we can delete it.

11. Third-Party Links

The Site may link to third-party websites (such as travel supplier booking pages or social media). We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies before providing any personal information.

12. Contact Us

If you have questions about this Privacy Policy, or would like to exercise your privacy rights, contact us at:

Away We Go Again Vacation Dallas–Fort Worth, Texas Email: info@awaywegoagainvacation.com Phone: +1 (800) 392-6080

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated version on this page with a new effective date. Your continued use of the Site after changes are posted constitutes acceptance of the updated policy.

This Privacy Policy is a general template provided for informational purposes and does not constitute legal advice. We recommend having it reviewed by a licensed attorney familiar with Texas and applicable federal/state privacy law before publishing, to ensure it accurately reflects your business practices and complies with all applicable requirements.

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